1. Who we are

This website is operated by Inspiral Designs, a sole trader business operated by Claire Saich.

Inspiral Designs provides industrial product design services.

For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Claire Saich is responsible for the personal information processed by Inspiral Designs.

Business address:
Inspiral Designs
Horsham, West Sussex
RH12
United Kingdom

Privacy contact: claire@inspiraldesigns.com 

2. What personal information we collect

We only collect personal information that is reasonably necessary for the operation of our business and for responding to enquiries.

When you contact us through our website's contact form, we may collect:

• Your name
• Your email address
• Your telephone number
• Your company or organisation name
• The contents of your message or enquiry

We do not ask for or collect financial or payment information through this website.

We do not collect personal information for the purpose of selling it, renting it, or providing it to third parties for their own marketing purposes.

3. How we use your information

We use information submitted through the website to:

• Respond to enquiries and requests for information.
• Discuss potential or existing industrial product design projects.
• Communicate with you about services that you have requested.
• Establish and maintain a business relationship where appropriate.
• Carry out services for clients.
• Maintain normal business records relating to enquiries, clients and projects.
• Meet applicable legal, regulatory and accounting obligations where relevant.

We do not use your information for targeted advertising or sell your personal information to third parties.

4. Our lawful basis for processing

Where you contact us with an enquiry about our services, we generally process your personal information because it is necessary to take steps at your request before entering into a contract, or because it is necessary for the performance of a contract where you become a client.

We may also process information where this is necessary for our legitimate interests in operating and managing our business, responding to business enquiries, maintaining appropriate business records and protecting our business, provided those interests are not overridden by your rights and interests.

Where we are legally required to retain or process information, we will do so in accordance with our legal obligations.

5. Where your information is stored

Information submitted through the website's contact form is sent directly to Claire Saich's business email inbox.

The information is also stored within the website/hosting environment provided by IONOS.

IONOS may also process limited technical information relating to visits to the website as part of providing its hosting service.

6. Who we share your information with

We do not sell, rent or otherwise make your personal information available to third parties for their own marketing purposes.

Information submitted through the website is not routinely shared with other organisations or individuals.

The website is hosted by IONOS, which provides the hosting infrastructure through which website and contact-form information is processed and stored.

We may disclose personal information where we are legally required to do so, for example where required by law, regulation or a valid legal process.

7. How long we keep your information

We retain enquiry and contact information for as long as reasonably necessary to respond to the enquiry and, where applicable, to manage the resulting business relationship.

Where an enquiry does not result in a business relationship, we will not keep personal information indefinitely and will periodically review information to determine whether it is still required.

Information relating to clients, projects, invoices and accounting records may be retained for longer where necessary to fulfil contractual, accounting, tax or other legal obligations.

8. Website cookies

The Inspiral Designs website does not intentionally use cookies for advertising, marketing or behavioural tracking.

We do not use Google Analytics or similar analytics services to monitor individual visitors.

The website may nevertheless use technologies that are necessary for the website or its hosting infrastructure to operate securely and correctly.

Third-party services embedded in the website, such as Google Maps, may also process information in accordance with their own privacy and cookie policies.

9. Google Maps

Our website includes an embedded Google Maps map to show the location of Inspiral Designs.

When you view or interact with an embedded Google Maps feature, Google may process information relating to your visit or device. This processing is controlled by Google and is subject to Google's own terms, privacy information and cookie practices.

Inspiral Designs does not use Google Maps to collect personal information for advertising or marketing purposes.

10. Information security

We take reasonable steps to protect personal information against accidental loss, unauthorised access, alteration or disclosure.

Access to business information is limited to those who need it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your personal information where there is no good reason for us to continue processing it.
• Ask us to restrict the processing of your information in certain circumstances.
• Object to certain types of processing.
• Request the transfer of certain personal information to another organisation where applicable.
• Withdraw consent where we are relying on consent as our lawful basis for processing.

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact Claire Saich at claire@inspiraldesigns.com.

12. Complaints

If you have concerns about the way Inspiral Designs has handled your personal information, please contact Claire Saich in the first instance so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Further information about making a complaint is available from the ICO.

13. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The latest version will always be made available on this website, with the date of the most recent update shown at the beginning of the policy.

14. Contact

If you have any questions about this Privacy Policy or how Inspiral Designs handles personal information, please contact:

Claire Saich
Inspiral Designs
Horsham, West Sussex
RH12
United Kingdom

Email: claire@inspiraldesigns.com